Privacy Policy
Last updated: January 13, 2026
1. Introduction
HostelPop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Information You Provide
When you submit a letter of intent through our early access form, we collect:
- Your name
- Hostel name
- Email address
- Location (city, country)
- Property Management System or channel manager used
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Process and respond to early access requests
- Communicate with you about HostelPop
- Understand which PMS and channel manager integrations to prioritize
- Analyze usage patterns and improve our Service
- Send updates about the Service launch and features
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate our business (e.g., Slack for form submissions, email service providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Portability: Request transfer of your information
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us through the early access form with your request.
7. Cookies and Tracking
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through the early access form on our homepage.